Refund Policy

Last updated: October 1, 2026

Spira Premium subscriptions bought on our website are sold by our reseller, Paddle.com, which acts as Merchant of Record for all web orders. Paddle processes your payment, appears on your statement, and issues any refund.

1. Free trial

New subscriptions start with a 7-day free trial. You are not charged if you cancel before the trial ends, so no refund is needed.

2. 14-day money-back guarantee

If you are not happy with Spira Premium, you can ask for a full refund within 14 days of any payment — your first payment after the trial or a renewal. No reason is required.

3. How to request a refund

• Email us at contact@spiratraining.com with the email address you subscribed with, or
• Reply to your Paddle receipt, or contact Paddle directly at paddle.net.

Refunds go back to your original payment method. Paddle usually processes them within 5 business days; your bank may take a few more days to show the credit.

4. Cancelling

You can cancel at any time from Account → Billing on the web. Your subscription then stops renewing, and Premium stays active until the end of the period you have already paid for. Cancelling on its own does not trigger a refund — ask for one as described above if you are within 14 days of a payment.

5. App-store purchases

If you subscribed through an app store, that store handled the payment and its own refund policy applies. Request a refund from the store you bought from.

6. Your statutory rights

This policy does not affect any rights you have under the consumer law of your country.